Receptionist and Office Coordinator
Permanent / Full Time
Join a purpose-driven organisation where the way you welcome people, support the team and keep the office running genuinely makes a difference.
Aviva | Ōtautahi/Christchurch
At the heart of Aviva's work is a clear purpose: supporting whānau and communities to live safe and fulfilling lives free from family violence and sexual violence.
Over recent years, Aviva has grown into an organisation of more than 50 kaimahi delivering highly regarded services across Canterbury. That growth has been purposeful and values-led, with Aviva recognised as a credible and collaborative voice within the violence prevention sector.
As part of this growth, an opportunity has opened for a calm, warm and highly organised Receptionist and Office Coordinator to be the welcoming face of Aviva.
This is much more than a traditional reception role. For many people walking through Aviva's doors, their first interaction matters deeply. You will help create a safe, respectful and welcoming environment for tāngata whaiora, whānau, visitors, contractors and kaimahi, ensuring people feel comfortable, supported and connected with the right person.
We are looking for someone who brings genuine warmth, empathy and professionalism, along with the resilience to stay calm when people arrive in distress or in challenging circumstances.
About the role
This role provides reception, administration, office coordination and day-to-day operational support. You will manage reception, phones, enquiries and visitor processes, support meeting room and vehicle bookings, maintain presentation standards and contribute to the smooth running of Aviva's office environment.
You will also provide practical IT and equipment support, including troubleshooting everyday issues, helping set up laptops and phones for new starters, monitoring equipment stock levels and liaising with Aviva's external IT provider when needed.
Responsibilities include:
About you
You will bring:
This is a full-time role working Monday to Friday, 8:30am to 4:30pm on site.
To apply: Please submit your CV and a brief cover letter outlining your reception, administration or customer service experience, and why this role at Aviva interests you by clicking the "Apply" button. Queries may be directed to Heather Ewing from Bishop Associates at 03 265 0667 or via email heather@bishopassociates.co.nz.
- Front facing role supporting visitors, tāngata whai-ora, whānau and kaimahi.
- Varied reception, admin, office coordination and everyday IT support
- Values-led organisation supporting safe homes for individuals, whānau and communities.
At the heart of Aviva's work is a clear purpose: supporting whānau and communities to live safe and fulfilling lives free from family violence and sexual violence.
Over recent years, Aviva has grown into an organisation of more than 50 kaimahi delivering highly regarded services across Canterbury. That growth has been purposeful and values-led, with Aviva recognised as a credible and collaborative voice within the violence prevention sector.
As part of this growth, an opportunity has opened for a calm, warm and highly organised Receptionist and Office Coordinator to be the welcoming face of Aviva.
This is much more than a traditional reception role. For many people walking through Aviva's doors, their first interaction matters deeply. You will help create a safe, respectful and welcoming environment for tāngata whaiora, whānau, visitors, contractors and kaimahi, ensuring people feel comfortable, supported and connected with the right person.
We are looking for someone who brings genuine warmth, empathy and professionalism, along with the resilience to stay calm when people arrive in distress or in challenging circumstances.
About the role
This role provides reception, administration, office coordination and day-to-day operational support. You will manage reception, phones, enquiries and visitor processes, support meeting room and vehicle bookings, maintain presentation standards and contribute to the smooth running of Aviva's office environment.
You will also provide practical IT and equipment support, including troubleshooting everyday issues, helping set up laptops and phones for new starters, monitoring equipment stock levels and liaising with Aviva's external IT provider when needed.
Responsibilities include:
- Welcoming visitors and helping them feel safe and comfortable
- Managing reception, phones, enquiries and visitor sign-in processes
- Coordinating office supplies, stationery, kitchen supplies and resources
- Supporting meetings, training, workshops, catering and room setup
- Assisting with onboarding and induction processes
- Monitoring office equipment and coordinating repairs or replacements
- Supporting health and safety, emergency procedures and fire warden responsibilities
- Completing end-of-day lockup checks across the building
About you
You will bring:
- Genuine warmth, empathy and a welcoming manner
- Strong administration, reception or customer service experience
- Calmness and resilience under pressure
- Good judgement and clear professional boundaries
- Confidence using Microsoft 365, Teams and document management systems
- Practical problem-solving skills, especially with day-to-day office and IT matters
- A proactive approach to keeping the office running smoothly
- A commitment to culturally safe, values-led practice
- A full, clean driver's licence
This is a full-time role working Monday to Friday, 8:30am to 4:30pm on site.
To apply: Please submit your CV and a brief cover letter outlining your reception, administration or customer service experience, and why this role at Aviva interests you by clicking the "Apply" button. Queries may be directed to Heather Ewing from Bishop Associates at 03 265 0667 or via email heather@bishopassociates.co.nz.
